Effective Date: November 2, 2026
Welcome to WheelSpoke Web Designs. By accessing this website, requesting services, or purchasing services, you agree to these Terms & Conditions to the extent applicable and legally enforceable.
These terms establish expectations regarding services, payments, customer responsibilities, and business relationships.

1. Services Provided

WheelSpoke Web Designs provides professional website services, including:

• Website design and development
• Website hosting and maintenance
• Website updates and technical support
• Website redesigns and improvements
• Basic search engine optimization assistance
• Other website-related services as individually agreed upon

The specific services, features, and support provided are determined by each customer's customized service agreement.

2. Customized Pricing

WheelSpoke Web Designs does not believe in cookie-cutter pricing. Each customer receives pricing based on individual business needs, goals, website requirements, and requested services.
All fees, payment schedules, and included services will be disclosed before a financial commitment is made.
Additional services or work outside the agreed scope may require additional charges, subject to customer approval.

3. Complimentary Website Mockups

Complimentary website mockups may be provided to prospective customers without financial obligation.
These mockups demonstrate potential website designs and are provided for evaluation purposes only.
Unless otherwise agreed in writing:

• Complimentary mockups remain the intellectual property of WheelSpoke Web Designs.
• Mockups may not be copied, reproduced, distributed, or used commercially without written permission.
• Requesting a mockup does not obligate the prospective customer to purchase services.
• WheelSpoke Web Designs reserves the right to decline mockup requests.

4. Payments and Billing

Payment amounts, due dates, billing arrangements, and service periods are established in each customer's individual service agreement.
Customers are responsible for making payments according to the agreed schedule.
Failure to make required payments may result in suspension or termination of services, subject to applicable law and contractual obligations.
Any additional charges must be disclosed and approved before the corresponding work begins.

5. STRICT NO REFUNDS POLICY

ALL PAYMENTS ARE FINAL. NO REFUNDS.
WheelSpoke Web Designs maintains a strict NO REFUNDS POLICY covering website design, development, hosting, maintenance, and all related services.
By submitting payment after receiving and accepting the applicable terms, customers acknowledge and agree that:

• All payments are final and nonrefundable, except where refunds are required by applicable law.
• No refunds will be issued for completed services, work already performed, or unused portions of prepaid service periods, except as required by law.
• Customer decisions to discontinue services, change business plans, or cancel a project do not automatically create eligibility for a refund.
• Customers are responsible for reviewing all pricing, services, and payment obligations before making payment.
• The No Refunds Policy is disclosed in these Terms & Conditions and must also be included in the individual customer service agreement before payment is accepted.

PAYMENT FOLLOWING CLEAR DISCLOSURE AND AFFIRMATIVE ACCEPTANCE OF THESE TERMS CONFIRMS THE CUSTOMER'S AGREEMENT TO THE NO REFUNDS POLICY.
Nothing in this policy eliminates or restricts refund rights, statutory cancellation rights, or other protections that cannot legally be waived.
WheelSpoke Web Designs reserves the right to enforce this policy to the fullest extent permitted by applicable law.

6. Website Hosting and Platform Requirements

Websites designed and managed by WheelSpoke Web Designs operate on its designated website platform and hosting infrastructure.
Existing websites hosted elsewhere may require rebuilding on the designated platform.
WheelSpoke Web Designs does not guarantee the ability to transfer, maintain, or operate websites built using outside platforms or proprietary third-party systems.
Hosting services depend partly on third-party infrastructure and may occasionally experience interruptions, maintenance, or technical issues.

7. Website Updates and Maintenance

Website updates and maintenance are provided according to each customer's individual service agreement.
Routine updates may include:

• Text changes and corrections
• Replacing photographs or graphics
• Updating business hours
• Revising contact information
• Modifying existing website content

Major redesigns, additional pages, advanced features, or significant structural changes may require separate pricing.
Included updates and service limitations will be established in the customer's agreement.

8. Customer Responsibilities

Customers agree to:

• Provide accurate business and contact information.
• Supply necessary website content, images, and materials.
• Ensure submitted materials do not violate copyrights, trademarks, or other legal rights.
• Review and approve website information when requested.
• Make payments according to agreed terms.
• Avoid requesting unlawful, misleading, fraudulent, or otherwise prohibited website content.

Customers remain responsible for the accuracy, legality, and appropriateness of information published on their websites.

9. Website Ownership and Intellectual Property

Customers retain ownership of original logos, trademarks, photographs, written content, and other materials they provide.
Ownership and usage rights for completed website designs, graphics, and other deliverables are determined by the individual customer agreement.
Website platforms, proprietary software, licensed templates, and third-party technology remain the property of their respective owners.
Payment for website services does not automatically transfer ownership of underlying software, hosting infrastructure, or third-party platform technology.

10. Search Engine Results and Business Performance

WheelSpoke Web Designs may provide basic search engine optimization assistance and website submission services.
However, specific search engine rankings, website traffic, customer inquiries, leads, or sales results are not guaranteed.
Business results depend on factors beyond the control of WheelSpoke Web Designs.

11. Website Availability and Technical Limitations

Reasonable efforts are made to provide dependable website services and technical support.
However, uninterrupted website availability, error-free operation, or compatibility with every browser, device, or third-party system cannot be guaranteed.
Service interruptions may result from scheduled maintenance, hosting provider issues, internet outages, security incidents, or circumstances beyond reasonable control.

12. Cancellation and Termination

Customers may request cancellation according to the provisions of their individual service agreement.
Cancellation does not entitle customers to refunds of payments already made, except where required by applicable law.
WheelSpoke Web Designs may suspend or terminate services for nonpayment, unlawful activity, misuse of services, or material violations of these Terms & Conditions, subject to applicable law and contractual obligations.
Any website content retrieval, domain transfer, or transition assistance will be governed by the customer's agreement and applicable ownership rights.

13. Third-Party Services

Certain website services depend on outside technology and service providers, including domain registrars, hosting infrastructure, payment processors, and software vendors.
WheelSpoke Web Designs is not responsible for changes in third-party pricing, policies, functionality, or service availability beyond its reasonable control.
Any applicable additional charges will be disclosed according to the customer's agreement.

14. Limitation of Liability

To the fullest extent permitted by applicable law, WheelSpoke Web Designs shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of its website or services, including lost profits, business interruptions, or lost business opportunities.
Nothing in these Terms & Conditions excludes liability that cannot legally be excluded.

15. Privacy and Information Protection

Personal information collected through this website or in connection with customer services is handled according to the WheelSpoke Web Designs Privacy Policy.
Customers and website visitors are encouraged to review that policy for information regarding data collection, use, sharing, and protection.

16. Changes to Terms & Conditions

WheelSpoke Web Designs reserves the right to update these Terms & Conditions as business operations, services, or legal requirements change.
Updates will be posted on this website with a revised effective date.
Changes affecting existing customer agreements will be handled according to those agreements and applicable law.

17. Contact Information

Questions regarding these Terms & Conditions may be directed to:
WheelSpoke Web Designs
Website: www.WheelSpokeWebDesigns.com
Contact: Through the website's home page.
REAL WEBSITES. REAL PEOPLE. REAL SERVICE.
Professional website solutions backed by dependable personal support.